Frequently Asked Questions
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If you’ve read this page before, take a look again! We’ve updated our FAQ after receiving questions from our thoughtful customers.
For shipping and delivery answers, please visit our shipping page.
How do I shop?
It’s easy! In the shop web pages, browse the products on display, or use the search icon if you know what you’re looking for. Select the product you wish to view by clicking on the relevant image. You are redirected to the product page where you can find all the relevant details about it. Some items can have different options such as colours, dimensions and sizes, you can view them through the drop-down menus. When you’ve decided on an item, selected the option, click ‘add to cart’. Your selections will go straight to your shopping cart and you can continue to shop as you please!
How do I view my shopping cart?
Select the “shopping cart” link at the top of the page to review your items. From here you can view your shopping cart in more detail, edit or remove items from your shopping cart. If you have a coupon code, you can insert it here and the cart total will be updated. To complete your purchase you have two options: click “Proceed to Checkout” at the bottom of your shopping cart to go straight to the checkout page; otherwise, click on the PayPal button and you will pay directly by logging into your PayPal account.
Do I need to set up an account to make a purchase?
No, you can check out also as a guest but creating an account it’s fast and easy and will let you access all of your details each time you shop. Once you have signed in you can view your order history, view and edit your delivery address and account details.